DuhReply (“DuhReply,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit duhreply.com or use our services.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Business name

  • Account credentials

  • Payment information (processed securely by third-party providers)

  • Communications you send to us

Information Collected Automatically

When you visit our site, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited and usage data

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Provide and operate the DuhReply service

  • Generate and manage review reply suggestions

  • Communicate with you about your account or updates

  • Process payments and subscriptions

  • Improve our platform and user experience

  • Comply with legal obligations

3. Review Platform Data

If you connect third-party platforms (such as Google or Facebook), DuhReply may access review-related data solely to provide our services.
We do not post responses, delete reviews, or impersonate users without authorization.

4. Payments

Payments are processed by trusted third-party providers such as Stripe.
DuhReply does not store your full credit card information.

5. Cookies & Analytics

We use cookies and analytics tools to:

  • Understand site usage

  • Improve performance

  • Optimize marketing efforts

You may disable cookies through your browser settings.

6. Data Sharing

We do not sell your personal data.

We may share information only with:

  • Service providers who help operate the platform

  • Payment processors

  • Legal authorities if required by law

7. Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have rights to:

  • Access your data

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

You may contact us at support@duhreply.com to exercise these rights.

9. Data Retention

We retain personal information only as long as necessary to provide our services or comply with legal obligations.

10. Children’s Privacy

DuhReply is not intended for users under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: support@duhreply.com
Website: https://duhreply.com